Kathy graduated from Virginia Commonwealth University in 1977 with a BS in Business Administration and Management. She began her insurance career that same year with an agency in Petersburg and earned her ACSR (Accredited Customer Service Representative) designation in 1989. She joined WHT&S in 2000 in our Personal Lines department. Kathy and her husband, Tim, live in Colonial Heights and have a daughter. When not at the office, she enjoys reading, needlework and is a die-hard VCU Rams fan!